
Hoteza Communication Hub
Turn Guest Messages into Revenue
Seamless communication from booking to checkout is automated, personalized, and profitable.
One Platform. All Touchpoints.
Pre-arrival, in-stay, and post-stay messaging in one fully integrated solution.

Core Features
Multilingual, omnichannel, always learning. Your AI concierge handles it all — instantly, flawlessly, 24/7.

Drive More Revenue, Effortlessly
Show the right offers, like in-room dining, restaurants, spa treatments, or late check-out, at the perfect moment to increase revenue automatically.

Boost Engagement with One Hub
From WhatsApp to in-room TV — reach your guests wherever they are.

Automate Guest Communication
Free your front desk from repetitive tasks with smart messaging and digital self-service.

Create Memorable Stays
Send personalized messages that make every guest feel like a VIP.
Best Match: Communication Hub + TV + Guest App
Post check-in, guests can use a personalized QR code to access the guest experience app for room entry, service requests, and activity bookings—while hotels benefit from real-time data and stronger guest engagement.

Sie sind in bester Gesellschaft
Mehr als 1000 Hotels weltweit nutzen Hoteza Guest Journey Lösungen.