03.07.2025
7 Smart Ways to Generate Revenue with the Hoteza Guest App
Discover 7 proven ways to drive engagement and profit with Hoteza Guest App— without adding pressure on your staff.
The guest experience doesn't stop at check-in—and neither should your revenue opportunities.
I believe that our solutions’ goal is not just to simplify operations within the hotel but actually unlock new opportunities. It should create real, measurable value—for both the business and the guest. That’s why the Hoteza Guest App is more than a digital convenience tool. It’s a powerful platform for engaging guests, driving incremental revenue, and enhancing every stage of their stay.
From check-in to check-out—and even post-stay follow-ups—every digital interaction is a chance to surprise, delight, and generate profit. Below are seven proven ways I’ve seen hotels succeed with Hoteza’s guest engagement features.
1. Make the Most of Upsell Services During Digital Check-In
Checking-in to the hotel is one of the most exciting parts of the journey – and the perfect moment to offer something more. Whether it’s a room with a better view, early check-in, late check-out, or a private airport transfer, guests are more likely to purchase extras at this stage. So, don’t miss the opportunity – offer upgrades, transfers, or add-ons right before arrival, and watch your revenue grow.
2. Enable Table Reservations
Guests increasingly prefer to do things themselves, including making dinner plans – so why not give them this freedom? Let guests book a table at your hotel restaurant directly through the app. This not only boosts F&B revenue but also improves operational planning. No need for phone calls or front desk requests—everything happens in just a few taps. Even better, this way you let the restaurant team anticipate demand and manage reservations more effectively.
3. Make In-Room Dining Seamless
A fully digital in-room dining menu transforms how guests interact with your in-room service. Again – we give them the freedom to watch mouthwatering dish photos, browse, customize orders, and place them right from their phones. The result? Improved service speed, increased average order value, and enhanced overall experience — and it’s not just for dinner. Think late-night snacks, breakfasts in bed, or a relaxing lunch during a conference call. The easier it is to order, the more likely they are to indulge.
4. Offer Spa & Wellness Bookings
Spa and wellness services are among the most profitable offerings in hospitality—but too often, they’re underutilized due to booking friction. With Hoteza Guest App in place, guests can explore available treatments and wellness services through the app, check availability, and reserve appointments in real-time. Our goal was to remove barriers between guests and whatever they want at the hotel throughout the stay – and I believe we succeeded. This approach not only fills more slots but reduces the number of calls and front desk interactions, freeing up staff to focus on guest care.
5. Sell Excursions and Rentals
Offer anything your hotel is ready to surprise guests with – from city tours to bike rentals – directly through the Guest App. Guests get to explore the options, and immediately book them at their convenience, while the hotel earns commission or service fees without manual involvement. Don’t forget to highlight your seasonal packages and limited-time offers, so your guests always feel special.
6. Promote Nearby Services (and Earn Commission)
Why stop at internal services? Turn your app into a revenue-generating local guide by featuring 3rd party services—like restaurants, shops, wellness centers, or attractions near your hotel. You can charge local businesses a placement fee, get a commission per referral, or run sponsored ads directly in the app. I see feature as a great way to turn your hotel into a local tastemaker—and a revenue partner to the neighborhood.
7. Encourage Rebooking for a Future Stay
Don’t sit and wonder whether the guest is coming back – make it happen. Offer a special rate to book their next stay directly through the app before they even check out. Whether it’s a loyalty perk, seasonal discount, or personalized offer, this tactic helps you capture repeat business, strengthen guest relationships, and reduce OTA commissions. Many hotels forget to engage guests at the end of the stay. But this is actually one of the most strategic moments to connect.
You already have their attention. Why not give them the nudge to come back?
Final Thoughts
The Hoteza Guest App is not just convenience – it’s a strategic tool we’ve developed to help hotels increase revenue while offering an exceptional guest experience. By embedding key services and upselling touchpoints into the guest journey, you create new revenue streams, reduce staff burden, and strengthen brand loyalty – all while making your guests feel home at your hotel.
Are you ready to unlock new revenue streams from your existing guest flow? Let’s talk about how Hoteza can help.
