27.08.2025
Hoteza Expands Global Hospitality Tech Ecosystem with Full Cloudbeds Integration
This partnership seamlessly connects Cloudbeds PMS with all Hoteza solutions, including the Mobile App, IPTV, HotPad, Cast, and Communication Hub.
Hoteza, a leading provider of hospitality technology solutions, today announced the launch of a full-scale integration with Cloudbeds, the award-winning hospitality management platform trusted by thousands of lodging businesses worldwide. This integration, which connects Cloudbeds with every product in the Hoteza ecosystem, promises to deliver an end-to-end digital guest journey. It empowers hotels to streamline operations, reduce manual work, and enhance guest satisfaction, thereby revolutionizing the hospitality industry.
A Milestone for Hospitality Technology
The new partnership marks a significant step forward in reducing technology fragmentation that has long challenged hotels. By creating a seamless connection between Cloudbeds’ property management system (PMS) and Hoteza’s suite of guest-facing solutions, hotels can now automate data flows, reduce manual work, and deliver more personalized, efficient, and profitable guest experiences.
Products
The integration covers all major Hoteza solutions, ensuring that properties of any size — from boutique hotels to international chains — can benefit from a fully connected guest ecosystem:
Hoteza Guest App – Guests can check in, access digital room keys, explore hotel services, and communicate with staff directly from their smartphone. With Cloudbeds integration, reservation data is automatically synced, ensuring a smooth, contactless check-in/check-out process.
Hoteza TV – In-room entertainment becomes fully personalized. Cloudbeds data enables the display of tailored content, such as customized greetings, targeted offers, billing overviews, and room service menus, directly on the TV screen.
Hoteza HotPad – A guest room tablet serving as a digital concierge, service request hub, and marketing channel. The integration enables real-time updates on guest profiles and preferences pulled from Cloudbeds.
Hoteza Cast – Secure, user-friendly casting solution for in-room TVs, allowing guests to stream their own content. With Cloudbeds integration, the setup process is faster and fully aligned with guest reservation details.
Hoteza Communication Hub – A powerful guest communication tool for SMS, WhatsApp, and in-app chat. With Cloudbeds integration, hoteliers can automate guest messaging campaigns (pre-arrival, in-stay, and post-stay) using accurate, real-time data.
Integration Across All Hoteza: Why This Matters for Hotels
Smoother Operations
The integration removes the need for staff to re-enter guest or reservation details in different systems. Everything is updated automatically, which reduces mistakes and allows teams to focus more on service rather than administration.
A Better Stay for Guests
Guests notice the difference right away: faster check-ins, TVs that greet them by name, and service requests handled without delay. Every touchpoint feels more connected and more personal.
New Ways to Drive Revenue
With Cloudbeds powering the back end and Hoteza handling the guest-facing side, hotels can easily promote upgrades, special offers, or on-property services. This creates new opportunities to increase spend per guest without adding pressure on staff.
Built to Grow With Hotels
The integration is designed for flexibility. Whether a property introduces new services, expands into new markets, or adapts to traveler trends, the Hoteza–Cloudbeds connection scales alongside it — ensuring the tech stack remains relevant over the long term.
Shaping the Future of Hospitality Tech
This collaboration highlights a broader shift in the industry: hotels seek a single, connected ecosystem, rather than a patchwork of tools. By combining their strengths, Hoteza and Cloudbeds offer exactly what hoteliers need: a unified platform that helps them cut costs, work smarter, and deliver the kind of experiences that today’s travelers expect.
About Cloudbeds
Cloudbeds is a global hospitality management platform powering lodging businesses in more than 150 countries. Its award-winning software suite simplifies operations, increases revenue, and enables memorable guest experiences.
About Hoteza
Hoteza: The All-in-One Global Digital Guest Journey Platform.
With over 12 years in the market, 1,000+ hotels across 64 countries, 90+ global partners, and 200+ integrations, Hoteza has become the go-to digital platform for modern hospitality. From boutique hotels to world-leading chains like The Peninsula, IHG, Accor, Rosewood, Kempinski, Hilton, Radisson, and Wyndham, we empower hoteliers to create smarter operations, drive new revenue, and deliver unforgettable guest experiences.
Since 2013, we have been redefining how hotels connect with their guests. Our platform unifies the entire journey: from check-in to check-out, within a single ecosystem. With mobile and web apps, online check-in, IPTV and Cast, in-room tablets, digital signage, HSIA (Hotel Internet, Wi-Fi), and more, Hoteza enables instant communication, personalized upselling, in-room control, entertainment, and frictionless payments all through a single interface.
(FAQ) About the Hoteza + Cloudbeds Integration
What is the Hoteza Cloudbeds integration?
The Hoteza Cloudbeds integration connects Cloudbeds’ property management system (PMS) with all of Hoteza’s guest-facing solutions — including Mobile, TV, HotPad, Cast, Guest Portal, and Message. It enables hotels to synchronize reservation data, billing, and guest profiles in real-time, creating a seamless digital guest experience.
Which Hoteza products are integrated with Cloudbeds?
Every major Hoteza product is included in the integration:
Hoteza Guest App – mobile check-in/out, room keys, services
Hoteza TV – personalized in-room entertainment
Hoteza HotPad – guest room tablet & digital concierge
Hoteza Cast – secure streaming from guest devices
Hoteza Communication Hub – automated guest communication
How does this integration benefit hotels?
Hotels gain operational efficiency by eliminating manual data entry, reducing errors, and automating guest workflows. The integration also enables new revenue opportunities through targeted upselling and creates a more personalized experience, thereby strengthening guest loyalty.
How does it improve the guest experience?
Guests benefit from faster check-in and check-out, personalized content on their in-room devices, seamless communication with staff, and convenient access to hotel services — all powered by accurate, real-time data from Cloudbeds.
Who can use the Hoteza + Cloudbeds integration?
The integration is available to any hotel or lodging business that uses Cloudbeds PMS and wishes to connect it with Hoteza’s hospitality technology solutions. It is suitable for boutique hotels, resorts, and large international chains.
How can a hotel activate the integration?
The integration can be enabled via the Cloudbeds Marketplace. Hotels should also contact their Hoteza representative to configure guest-facing features and workflows.
