About Us
Behind the Brand
Explore our story, meet the people, and see what powers Hoteza
The Idea
People first. Always.
Behind every line of code, every design, every idea — there’s a person who cares. We believe great products start with empathy and respect. That’s why we invest in each other, learn from each other, and never forget to laugh together. Our culture is built on trust, creativity, and the joy of making things that matter.
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More than
70+
employeesdesigners, developers, engineers, managers, and curious minds who grow Hoteza together.
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Over
640
citiestrust Hoteza to make every guest journey simple and seamless.
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Over
12+
yearswe’ve been building technology that makes hospitality more human.
Through the Years
Through the Years
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2013 — The Beginning & Hoteza Mobile
In May 2013, Nikolay and Alexey asked themselves: «How can we make the hotel experience simple and enjoyable?» That spark gave birth to Hoteza — a blend of hotel and easy. It all started with a vision of hospitality that works effortlessly. As a result, the very first product was launched — Hoteza Mobile. Guests could now connect with the hotel straight from their phones, enjoying services without extra steps or paperwork.
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2014 — Hoteza TV & Hoteza HSIA
We introduced in-room entertainment and high-speed internet solutions, setting a new standard for guest connectivity. That same year, Hoteza made its international debut at HITEC Los Angeles.
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2015 — Hoteza HotPad & HotSign
Launch of HotPad, the in-room tablet for guest services, and HotSign, our digital signage system — expanding the ecosystem of guest-facing solutions.
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2020 — Hoteza Web App
The Hoteza Web App brought a contactless, no-download solution, giving guests instant access to hotel services right in their browser.
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2021 — Hoteza Check-In
With the launch of Hoteza Check-In, hotels gained a seamless online check-in tool, bringing speed, convenience, and safety to the arrival experience.
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2022 — Hoteza Mobile 2.0 & HSIA 2.0
A new generation of products. Hoteza Mobile received a fresh redesign, while HSIA 2.0 boosted speed and stability. Guests gained more freedom in how they connected with their stay.
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2024 — Rebranding & the Hoteza Guest Journey
The company refreshed its identity and shifted focus to the full guest journey — before, during, and after the stay. Hoteza evolved from a set of products into a complete ecosystem designed around simplicity and clarity.
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2025 — Guest Journey Platform & Award-Winning Moment
A major step forward: launch of Hoteza E-Sign, Hoteza Communication Hub, and Hoteza AI Concierge — creating a comprehensive platform uniting all guest interactions. That same year, Hoteza TV was recognized as the «Best Hospitality TV Solution» at the HotelTechAwards — a proud milestone celebrating years of innovation and dedication.
2013 — The Beginning & Hoteza Mobile
In May 2013, Nikolay and Alexey asked themselves: «How can we make the hotel experience simple and enjoyable?» That spark gave birth to Hoteza — a blend of hotel and easy. It all started with a vision of hospitality that works effortlessly. As a result, the very first product was launched — Hoteza Mobile. Guests could now connect with the hotel straight from their phones, enjoying services without extra steps or paperwork.
2014 — Hoteza TV & Hoteza HSIA
We introduced in-room entertainment and high-speed internet solutions, setting a new standard for guest connectivity. That same year, Hoteza made its international debut at HITEC Los Angeles.
2015 — Hoteza HotPad & HotSign
Launch of HotPad, the in-room tablet for guest services, and HotSign, our digital signage system — expanding the ecosystem of guest-facing solutions.
2020 — Hoteza Web App
The Hoteza Web App brought a contactless, no-download solution, giving guests instant access to hotel services right in their browser.
2021 — Hoteza Check-In
With the launch of Hoteza Check-In, hotels gained a seamless online check-in tool, bringing speed, convenience, and safety to the arrival experience.
2022 — Hoteza Mobile 2.0 & HSIA 2.0
A new generation of products. Hoteza Mobile received a fresh redesign, while HSIA 2.0 boosted speed and stability. Guests gained more freedom in how they connected with their stay.
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Our culture
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Clarity & Transparency
Everyone on the team knows where we’re going and how we’ll get there. Clear goals, fair compensation, and open communication keep us aligned and motivated.
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Recognition
We celebrate personal contributions and make sure great work is always noticed and appreciated. Recognition fuels motivation, and it helps us raise the bar.
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Diversity and Inclusivity
We’re a global team strengthened by multicultural backgrounds and perspectives. We actively celebrate this diversity, foster inclusivity, and ensure our products and workplace are accessible to all.
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Growth & Development
From career coaching to finding the right role for your strengths, we support both personal and professional growth. Your path is yours — we help you shape it.
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Loyalty
Happy employees = happy customers. We invest in both to build trust,
satisfaction, and long-term loyalty — inside and out. -
Work-Life Blend
We believe in flexibility and balance. Life happens, and we’re here for it. When people feel good, great work follows.
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Leadership by Example
We expect our decision-makers to lead with openness, empathy, and action, setting the tone for the rest of the team.
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Autonomy & Teamwork
We trust our people to own their roles, while also encouraging collaboration. Whether you fly solo or brainstorm together, you’re supported.
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Sustainability
We’re committed to reducing our environmental impact and helping our clients do the same — by building smarter, greener solutions.
Our DNA
Mission and Goals
Our mission
- Revolutionize the hospitality industry by providing intelligent solutions for businesses of every scale.
- Streamline time-consuming processes and deliver tools that not only interact with guests,but anticipate their needs.
- Simplify daily operations, reduce manual work, support sustainability, and enhance every stage of the guest journey.
Our goals
- World Recognition. We aim to lead the hospitality tech space by understanding diverse cultural needs, offering scalable and customizable products, and staying ahead with revolutionizing technologies and strong strategic partnerships.
- Service Excellence. We’re committed to delivering outstanding service through smooth project implementation, continuous partner training, proactive issue resolution, and a strong feedback loop.
- Transparency in Value. We ensure our value is clear and measurable through adaptable solutions, intuitive interfaces, analytics, real customer feedback, and regular product updates that enhance every step of the guest journey.