Hoteza Tips
Hoteza's Digital Tipping Solutions
Easy for Guests. Rewarding for Staff. Zero cost for Hotel.
Why It Works – For Your Hotel and Your Team
Staff Motivation, Zero Cost
Your team earns more — without your hotel spending a cent. Tips go directly to staff cards. No contracts, no accounting, no tax paperwork for you. In a tough labor market, tips help retain skilled staff and reward the people guests don’t always see: housekeeping, kitchen, porters, drivers.
A Guest Experience That Feels Natural
Most guests don’t carry cash — but they still want to say thank you. Hoteza Tips lets them do it on their terms: discreetly, digitally, and when it feels right. Especially appreciated by premium travelers and younger guests who expect modern service.
Better Service. Better Reviews.
When tipping is easy, more guests show appreciation — and more staff go the extra mile. It creates a loop: good service → quick tips → better mood → better service. Guests feel seen. Staff feel valued. Reviews reflect the difference.
Real-Time Insights
See who’s earning tips, when, and from which guest segments — in real time. Not just useful for HR — this shows you who guests truly appreciate. Spot top performers. Understand team dynamics. Support quality improvement with real data.
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According to Mastercard
70%
of travelers don't leave tips simply because they don't carry cash - a digital tipping system solves this problem.
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According to Cornell University
2.5x
regularly tipped employees are 2.5 times more loyal to their employer.
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According to Cornell University
40%
reduction in staff turnover when tipping is regular — that means significant savings on hiring and training.
Getting Started
What the Onboarding Process Looks Like
1. Staff Onboarding
Assign one person — or one per department — to invite team members. Staff download the app, fill out a short profile, and they’re ready to receive tips.
2. We Handle the Rest
We work directly with staff under a public offer agreement. You don’t need to open accounts, handle money, or manage distribution.
3. Custom Setup for Your Hotel
We help you define how tips are split across roles and departments — and where guests will see the tipping option (TV, mobile, WhatsApp, etc.).
4. Insights and Control
Your admin dashboard shows who’s earning tips, when, and how. Track trends, recognize top shifts, and fine-tune your operations.
5. Branded and Seamless
The entire guest experience — from message to tipping screen — follows your hotel’s brand guidelines.
