14.08.2025

Integration Is Power: Hoteza Connects Seamlessly with Your Hotel Systems

Discover how Hoteza’s 200+ integrations with leading PMS, POS, GRMS, and other hotel systems create a seamless guest experience and streamline operations for your team.

Efficiency and personalization are now essential for both business growth and guest satisfaction; they are no longer optional. The effectiveness of a hotel's technology behind the scenes is just as important as the quality of its services.

And that’s where Hoteza comes in. With more than 200 integrations to the world’s leading hotel technology providers, Hoteza connects your systems into one smooth, connected ecosystem. The result? A frictionless guest journey and faster operations for your team.

Hoteza guarantees that your PMS, POS, GRMS, loyalty platforms, and more all work flawlessly together, whether you're running a large hotel chain or a cozy boutique establishment. This frees up your time to concentrate on providing excellent customer service rather than tech headaches.

🏨 Property Management Systems (PMS)

I’d call PMS the central nervous system of hotel operations. Everything, including billing, room assignments, and reservations and check-ins is managed by it. However, the effectiveness of even the most potent PMS depends on how well it integrates with other hotel tools.

All of the main PMS providers are integrated with Hoteza, enabling:

Your PMS and guest-facing tools can sync guest data in real-time. Automatic profile updates to maintain consistency across booking history, contact information, and preferences. The front desk and housekeeping staff are always aware of which rooms are ready thanks to the instant room status changes.

When paired with Hoteza Check-in, visitors can finish the process online or at kiosks, and your employees get current, accurate information without having to enter data again.

Some of the PMS platforms we integrate with include:

Oracle OPERA
Shiji Daylight PMS
Mews
Clock PMS
Cloudbeds
Fidelio
…and many more.

The result is fewer manual tasks, fewer errors, and a better flow between your teams.

🍽 Point of Sale (POS)

Every in-property purchase, from poolside snacks to five-course dinners, should be as simple for the visitor as it is for your accounting team.

How can you and your guests benefit ftom Hoteza integrations?

Guests can charge items directly to their room with a tap or a scan.
Staff instantly see the charge in the PMS, avoiding manual receipts and mismatched records.
Reports are automatically updated, making revenue tracking and reconciliation easier.

By supporting online payments, Hoteza also helps reduce queues, speed up service, and give guests the cashless convenience they expect.

From poolside snacks to five-course dinners, every in-property purchase should be as effortless for the guest as it is for your accounting team.

🛎 Service Order Systems (SOS)

Need a towel? More coffee capsules? A quick room clean before a meeting?

Hoteza integrates with Service Order Systems so that guests can make these requests directly from their smartphone, in-room tablet (HotPad), or even the interactive TV.

Benefits include:

Instant routing of requests to the right department.
Live status tracking so staff can monitor progress.
Reduced phone calls and better response times.

The integration ensures no request is lost in translation and every guest gets exactly what they need — when they need it.

📅 Restaurant Reservations and Table Booking

Dining is often one of the most memorable parts of a guest’s stay. Hoteza connects with restaurant booking systems to allow:

Real-time table availability in your app or TV interface.
Booking in just a few taps — without calling reception.
Integration with loyalty programs so regular guests get priority access or rewards for dining.

This not only improves the guest experience but also helps your F&B team manage seating more efficiently.

🌡 Guest Room Management Systems (GRMS)

Everyone today expects comfort to be customizable. How do GRMS integrations help guests?

Adjust lighting scenes.
Set the room temperature.
Open or close curtains.
Activate “Do Not Disturb” or “Make Up Room” modes.

And they can do all this from their own device, an in-room tablet, or even the TV remote.

It’s a small detail that makes a big impression — and helps reduce energy waste when linked with occupancy sensors.

🔑 Digital Key Providers

Lost room cards are a thing of the past. With Hoteza’s integration with digital key solutions, guests can unlock their room using:

The hotel’s mobile app.
Their Apple Wallet or Google Wallet.

Not only is this more secure, but it also reduces plastic waste and front desk congestion.

💳 Payment Service Providers (PSP)

Secure, seamless payments became a must. Hoteza integrates with major PSPs to offer:

Multi-currency payment options.
In-app bill settlement.
Pre-authorisation for incidentals.
Payments for add-ons, spa treatments, or late check-out — without visiting the front desk.

This simplifies the process for both guests and staff, ensuring a smooth checkout experience.

🎁 Loyalty and CRM Platforms

The foundation of any successful hotel is its loyal guests. Hoteza's integration with loyalty and CRM platforms enables you to:

Display the booking history, preferences, and profiles of the guests.
Show membership status and loyalty points on the TV or in the app.
Customize promotions and offers according to guest data.

Thanks to the integration, you can greet visitors as if they were longtime friends and entice them to come back again and again.

Why Integration Matters

For various purposes, such as PMS, POS, energy management, and so forth, hotels frequently employ a mix of technology vendors. Without integration, this results in "data silos" that impede operations, cause mistakes, and lead both employees and visitors to frustration.

Hoteza solves this by acting as a bridge between systems, ensuring that:

Information flows instantly across platforms.
Staff always have accurate, real-time data.
Guests enjoy a single, unified experience.

Integration That Works for You

With 200+ integrations and counting, Hoteza brings your tech stack together into one harmonious guest journey. This means:

Automated operations for greater efficiency.
Reduced friction for staff and guests.
A more connected, modern hotel experience.

Already using a system you love? We can probably connect to it.

👉 Contact us today and have a chance to find out how we can integrate with your current setup. And don't forget to book a demo of our products!

Hoteza — Because integration is power.