Integrations
Hotel PMS Integration with Hoteza
Connect your Property Management System to Hoteza and enable real-time guest data synchronization, automation, and personalized digital experiences across every touchpoint.
PMS
A Property Management System (PMS) is the operational core of any hotel, managing reservations, guest profiles, room assignments, and billing.
By integrating your PMS with Hoteza, you unlock a fully connected digital ecosystem where guest data flows seamlessly across all touchpoints: from online check-in to in-room tablets and IPTV.
This integration allows hotels to:
- Automate guest communication
- Personalize services in real time
- Reduce manual workload for staff
- Increase upsell and revenue opportunities
Hoteza supports 50+ PMS platforms and provides secure two-way integration, ensuring that all guest interactions are synchronized across systems.
Key Benefits
Why integrate your PMS with Hoteza?
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Real-time data synchronization
Guest and reservation data stays instantly updated across systems.
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Automated hotel operations
Simplify check-in, check-out, room status updates, and guest requests.
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Personalized guest experience
Deliver tailored communication, relevant offers, and smarter guest service.
How PMS integration with Hoteza works
Hoteza connects to PMS platforms through APIs, middleware, or certified integrations, depending on the system. This includes technologies such as OHIP (Oracle Hospitality Integration Platform), OWS (Opera Web Services), and open REST APIs.
Supported PMS Integrations
Certified PMS Integrations. Hoteza integrates with leading global PMS platforms.
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Oracle Hospitality OPERA 5
One of the most widely used PMS systems globally, powering over 40,000 hotels.
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Mews PMS
Fast-growing cloud PMS popular among boutique and modern hotels.
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Cloudbeds PMS
Cloud PMS widely used by independent hotels and small chains.
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Shiji Group Daylight PMS
Enterprise cloud PMS designed for global hotel groups.
Use Cases
PMS Use Cases in Hotels
Digital Guest Journey
From booking to checkout, a fully connected experience.
Online Check-in Automation
Reduce front desk workload and waiting time.
Upselling & Revenue Growth
Offer services at the right moment during the stay.
Multi-channel Guest Communication
Sync messaging across app, TV, and email.
Frequently Asked Questions
Your Questions, Answered
What is a PMS in a hotel?
A Property Management System (PMS) is the central software used to manage reservations, guest profiles, room assignments, and billing.
Why is PMS integration important?
Without integration, hotel systems operate in silos. PMS integration ensures:
- consistent data
- automation
- improved guest experience
Does PMS integration require custom development?
No. For certified PMS platforms, Hoteza provides pre-built integrations that require only configuration.
What data is shared between PMS and Hoteza?
Typical data includes:
- reservations
- guest profiles
- room status
- folios and payments
Is PMS integration secure?
Yes. Integration uses secure APIs and certified protocols provided by PMS vendors.
How long does integration take?
Integration time depends on PMS and setup, but typically ranges from a few days to a couple of weeks.
Can PMS integration increase hotel revenue?
Yes. It enables:
- upselling
- personalized offers
- automated promotions