22.10.2026

Hoteza Receives EcoVadis Committed Badge for Sustainable Hospitality

Hoteza, the all-in-one Guest Journey Platform for hotels, has received the EcoVadis Committed Badge. The recognition follows an EcoVadis sustainability assessment and confirms Hoteza’s commitment to responsible business practices and to helping hotels reach their sustainability goals through a connected digital guest journey.

Hoteza Receives EcoVadis Committed Badge for Sustainable Hospitality

What the EcoVadis Committed Badge means

EcoVadis is a global sustainability rating provider that assesses how companies manage sustainability across four areas: environment, labor and human rights, ethics, and sustainable procurement. The Committed Badge recognizes companies that have completed the assessment and shown engagement with these principles.
For Hoteza, the badge is one step in a longer sustainability journey. It reflects how the company operates as a business and how its Guest Journey Platform helps hotels make sustainability part of everyday hotel operations.

“For us, sustainability is not only about how we operate as a company, but also about how we help hotels evolve. Digital guest journey solutions can reduce reliance on printed materials, support more efficient resource use, and make it easier for guests to adopt more sustainable practices. Being assessed by EcoVadis is an important step in our ongoing commitment to responsible business and to helping the hospitality industry move towards a more sustainable future.”
Nikolay Beloshitsky, Founder & CEO of Hoteza

How a Guest Journey Platform supports sustainable hospitality

Hotels want lower operating costs, less paper, and guests who take part in green initiatives. A unified Guest Journey Platform connects these goals in one digital ecosystem. Hoteza links every guest touchpoint, from online check-in to in-room TV, so sustainability messages and paperless services reach guests across the whole stay.

Depending on each hotel’s configuration, Hoteza supports sustainable hotel operations in five areas:

  • Paperless guest journey. Digital guest directories, menus, service information, and guest communications reduce printed materials and the cost of reprinting when information changes.
  • Smart resource management. Integration with PMS and GRMS (guest room management systems) supports energy-saving room settings for unoccupied rooms.
  • Green Stay and guest engagement. Digital guest communication promotes Green Stay programs, linen reuse and housekeeping preferences, turning sustainability into an active part of the guest experience.
  • Data-driven operations. Digital service requests, in-room ordering, and guest feedback show hotels where demand is and where processes can be more efficient.
  • Local experience promotion. Mobile and web guest apps help hotels showcase local businesses and experiences, encouraging guests to explore the destination.

Results depend on how each hotel implements these capabilities, its operational policies, guest participation, and measurement practices. Hoteza does not promise fixed environmental savings, and that transparency is part of responsible ESG communication.

13 areas of impact: the Hoteza ESG & Sustainability Contribution Framework

Hoteza’s ESG & Sustainability Contribution Framework maps 13 areas where its Guest Journey Platform can contribute to hotel sustainability and ESG objectives:

  1. Paperless guest journeys
  2. Digital guest communication
  3. Green Stay and housekeeping
  4. Food-waste reduction
  5. Smart resource management
  6. Sustainable guest behavior
  7. Lower transport emissions
  8. Sustainable meetings and events
  9. Cloud-based solutions
  10. Local experience promotion
  11. Digital guest feedback
  12. Support for net-zero strategies
  13. Measurable sustainability indicators for hotel teams

The framework also gives hotels practical KPIs to track progress, including printed materials avoided, digital check-in and check-out adoption, Green Stay participation, digital service requests, and guest engagement with sustainability content. By linking guest journey data to operational indicators, hotels can report on sustainability with real numbers and connect it to hotel performance metrics such as GOP and Guest Review Index (GRI).

Sustainability as a business outcome

For hotels, sustainability and hotel performance work in the same direction. Fewer printed materials lower costs. Automated guest communication saves staff time. Guests who feel involved in green initiatives tend to rate their stay higher. Hoteza helps hotels connect these effects inside one unified platform, so sustainability supports measurable results across GOP, RevPAR, GRI, and operational efficiency.
Hoteza will keep developing its responsible business practices and its ESG capabilities for hotels.

About Hoteza

Hoteza is the all-in-one Guest Journey Platform that helps hotels connect every guest touchpoint, improve operational efficiency, increase revenue, and deliver measurable business outcomes across GOP, RevPAR, and guest satisfaction.
From booking to post-stay engagement, one centralized cloud platform brings together Online Check-In, Mobile Guest App, Web Guest App, Digital Reception, In-Room TV, Casting, In-Room Tablets, Digital Signage, and High-Speed Internet Access, giving guests a connected experience across every channel.
Hoteza is trusted by leading global hotel brands and works with 1,000+ hotels in 90+ countries. The platform seamlessly integrates with more than 200 hospitality systems, including PMS, POS, GRMS, CRM, loyalty, and other hotel technology platforms.

Картинка
Alena Ivanova, CMO at Hoteza
a marketing leader with 15+ years of cross-industry experience and a growth strategy expert, leading Hoteza’s global expansion and guest experience innovation in the hospitality tech industry.